Refund and Return Policy

At oosingstyle.com, we want you to be fully satisfied with your purchase. If for any reason you are not happy with your order, we are here to help. Please review our Refund and Return Policy below for more information on how returns, exchanges, and refunds are handled.

1. Return and Exchange Policy

We accept returns and exchanges on most items within 3 (three) days from the date of delivery. To be eligible for a return or exchange, the following conditions must be met:

• The item must be unused, in the same condition that you received it, and in its original packaging.
• A receipt or proof of purchase is required.
• If there is any mismatch between the ordered and shipped product.

2. How to Initiate a Return or Exchange

To initiate a return or exchange, please follow these steps:

1. Contact Us: Email our customer service team at oosingstyle.order@gmail.com with your order number and the reason for the return or exchange.
2. Return Authorization: Once your return is approved, you will receive a Return Authorization (RA) number and instructions on how to return the item.
3. Return Shipping: You will be responsible for paying for your own shipping costs to return the item. Shipping costs are non-refundable. We recommend using a trackable shipping service or purchasing shipping insurance to ensure your item is returned safely.
4. Exchange: If you are requesting an exchange, we will process your replacement once we receive the original item.

3. Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.

• Shipping Fees: Original shipping charges are non-refundable, and return shipping costs are the responsibility of the customer, unless the return is due to a mistake on our part (e.g., damaged or defective item).
• Sale Items: Only regular-priced items are eligible for refunds. Sale items cannot be refunded unless the item is defective or damaged upon arrival.

4. Damaged or Defective Items

If you receive an item that is damaged or defective, please contact us immediately at oosingstyle.order@gmail.com with your order number and photos of the damaged product. We will provide you with a return label and instructions on how to return the damaged or defective item. In such cases, we will offer you a full refund or send you a replacement at no additional cost.

5. International Returns

For international customers, you are responsible for return shipping costs. Customs duties, taxes, or import fees are non-refundable.

6. Late or Missing Refunds

If you haven’t received your refund yet, please check your bank account again. If you still haven’t received your refund, please contact your credit card company or bank, as it may take some time before your refund is officially posted.

If you’ve done all this and you still have not received your refund, please contact us at oosingstyle.order@gmail.com .

7. Contact Us

If you have any questions about our Refund and Return Policy or need assistance, please reach out to our customer support team:

Email: oosingstyle.order@gmail.com
Phone: +91- 9560561005
Address: UGF 32, Vaibhav Khand, Lotus Plaza, Indirapuram, Ghaziabad-201014, Uttar Pradesh, India.